Generally, from the day you place your order, it takes 7-10 business days to arrive at most domestic locations (often sooner). Orders can take longer to arrive during the holidays or when there is a delay because of weather or shipping routes. International orders generally take anywhere from 7-30 business days to arrive depending on how long it takes them to pass through customs. Please understand that any carrier is a third party service. We cannot be responsible for shipping delays or mistakes made by these carriers. Aqua-Man Aquatic Services cannot be held responsible for any inconvenience and/or loss of business profits because of delivery delays. Any overnight orders must be placed before 12 PM EST. You will receive an email from us with your tracking number once your order has shipped. Please check your spam filter to make sure you got this email. You can use this tracking number to check the status of your order anytime online. If an item is not in stock we will promptly contact you to provide an estimated delivery time and an opportunity to adjust your order. If there is an error in the shipping cost estimate or a rate change by the carrier we will notify you of any change and request that you accept or decline any amended shipping cost. Shipping charges are non-refundable unless the item is received defective or in error. 8.1% sales tax will be added to orders shipped within Arizona, only.
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